In order improve your experience throughout our website, we collect information about you in a variety of ways. In some cases, Les Autres asks you directly for information in order for you to purchase products or use our services, and, in other cases, information is collected automatically as you use the tools and features provided throughout the website. You may choose not to provide certain information, but then you may not be able to purchase products or take advantage of certain features we offer.
The following is a summary of the kinds of information we collect:
From You: Les Autres collects certain information you provide either voluntarily or as required to use certain Les Autres services or features. This type of information includes:
From Other Sources: Les Autres may request and receive information about you from other sources and add it to our account information/user databases. This information includes the forms of personally identifiable information listed herein. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily. In addition, we may acquire Usernames, e-mail addresses and mailing addresses for select mailings from third parties. Following any termination / cessation of your use of the Les Autres Properties, Les Autres may retain your information, including without limitation, your personally identifiable information.
Some information is collected automatically while you are using Les Autres Properties. It is important to note that Les Autres stores this information to ensure its Users receive optimal service while using any of the Les Autres Properties. This type of information includes:
• Log Files: Log files information, such as IP addresses, browser type, domain names, number of page views, login frequency, page or section accesses. Log files are used to track user usage and engagement and to gauge the effectiveness of our different services. We use your IP address to help diagnose problems with our server and to administer Les Autres Web sites.
• Les Autres also uses third parties to provide services to you on behalf of Les Autres, and in doing so they may set cookies on the site for functionality such as Live Chat and web analytic services. If you reject these cookies, you may not be permitted to use these features. Also, we use a third party to provide web analytic services which allows Les Autres to track website usage statistics and checkout information. For additional information regarding the information made available to third parties by Les Autres, see How Does Les Autres Use the Information Collected provided below.
For information on how to have your browser disable cookies or provide a warning before accepting a cookie, please refer to the cookie options in your browser’s Options or Preferences menu. If you do not accept cookies from Les Autres or our service providers, you may not be able to take full advantage of the Les Autres Properties as some services may not work. Les Autres employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that helps us better manage content across our sites by informing us which content is effective and when. We also use clear gifs in our HTML-based e-mails to let us know which e-mails get opened by their intended recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. In addition, clear gifs may be set by third parties to track sales resulting from Internet advertising campaigns and banner advertisements appearing on other web sites. If you would like to opt-out of these e-mails, please see the Choice/Opt-out section below.
Les Autres endeavors to comply with state, local and federal laws regarding the preservation and archiving of information collected. In addition to the uses described elsewhere in this Privacy Statement, Les Autres may use the information you provide in the following ways:
If you have elected to provide Les Autres with your contact information, we may provide you with product and service related announcements/information by any means from time to time, including email and SMS, concerning the Les Autres Properties, new products/services, promotions/special offers, refer-a-friend, your order(s), events, and your customer service requests or questions. Accordingly, Les Autres generally communicates with its Users when it believes it has information of special interest to you or which you previously requested. Please see the Choice/Opt-Out section below should you desire to cease receiving Les Autres communications.
Les Autres operates globally, so if you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By using the Les Autres Properties, you consent to any transfer and processing in accordance with this Privacy Statement.
The security, integrity and confidentiality of your information are extremely important to us. Les Autres has implemented technical, administrative and physical security measures that are designed to protect User information from unauthorized access, disclosure, use and modification. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.
Les Autres may offer links to other Web sites. Please be aware that Les Autres is not responsible for the privacy practices of such linked sites, including sites of our partners. We encourage our Users to be aware of this when they leave any of the Les Autres Properties and to read the privacy statements of each and every Web site that collects personally identifiable information.
From time to time, our sites request information from Users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, email address, shipping address, etc.) and demographic information. The same contact information provided will be used to notify the winners (i.e., false information may result in Les Autres’ inability to notify a winner accordingly). Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of Les Autres Web sites.
None of the Les Autres Properties are directed at children, and Les Autres does not sell products or services for purchase by children. We may, however, sell children’s products for purchase by adults. If you are under the age of 18, you may use the Les Autres Properties only with the involvement and authorization of a parent or guardian. Parents, please monitor your children’s use of the Internet.
Les Autres gives Users the ability to opt-out of receiving future communications. To opt-out of email communications, follow the “un-subscribe” links included at the bottom of email communications or send an email to firstname.lastname@example.org
If you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to disclose the following information with respect to our collection, use, and disclosure of personal data. If you are a California resident, this section applies to you.
CATEGORIES OF PERSONAL DATA COLLECTED
In the preceding 12 months, we have collected the following categories of personal data: identifiers, characteristics of protected classifications under California or U.S. law, commercial information, geolocation data, audio and visual information, internet and electronic network activity, inferences drawn about your preferences, and other categories of personal data that relate to or are reasonably capable of being associated with you.
CATEGORIES OF PERSONAL DATA DISCLOSED AND CATEGORIES OF THIRD-PARTY RECIPIENTS
In the preceding 12 months, we have disclosed the following categories of personal data for business or commercial purposes to the following third parties:
SALE OF PERSONAL DATA
Les Autres does not sell your personal data.
We are required by law to verify your identity prior to granting access to or deleting your personal data in order to protect your privacy and security. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing the authorized agent signed permission to submit the request on your behalf. If an authorized agent submits a request on your behalf, we may need to contact you to verify your identity and protect the security of your personal data.
We will not discriminate against you if you choose to exercise your rights under the CCPA.
In order to provide you with an optimal, personalized experience, Les Autres does not respond to pre-set web browser requests signaling a User’s request not to be tracked on the Web Site. Users may opt-out of some tracking as described in the Choices/Opt-Out section above; however, this may prevent some services on the Les Autres Properties from functioning as intended.
A few of the Cookies include, without limitation, the following (and subsequent technology and methods later developed): Cookies, advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID), web beacons, tags, embedded scripts, local shared objects such as HTML5 and Flash (sometimes called “flash cookies”), advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID), Browser Fingerprinting, E-Tags and similar technology in connection with your use of the Service, third party websites and mobile applications.
We may also use web beacons or “pixels,” and in certain circumstances may collect IP address, screen resolution and browser software and operating system types, clickstream patterns, dates and times that our site is accessed, and other categories of data. Most browsers allow you to control cookies, including whether or not to accept them, and how to remove them. You may adjust your browser to refuse to accept cookies, remove cookies, or notify you when a cookie is set by editing your web browser preferences or options. (Each browser is different, so you should refer to the settings menu on your browser to change your cookie preferences.) Please note that if you choose to erase or block your cookies, you may not be able to use some features of the Service, or certain features may not function properly.
Les Autres reserves the right to make changes to the Privacy Statement at any time. If we plan to make significant and material changes to any of our privacy policies or practices with respect to how we use personally identifiable information, we will post those changes to www.lesautres.la/privacy 30 days before they take effect so our Users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Please review our Privacy Statement periodically to see recent changes.